What you’ll learn

• Understand foundational career development theories (Super, Holland, protean & boundaryless careers)

• Recognize the shift from linear to non-linear career paths and its organizational impact

• Identify key components of effective...

What you’ll learn

• Understand the strategic role of career coaching in workforce development

• Establish effective coaching relationships grounded in trust and rapport

• Apply core coaching techniques: attending, listening, reflecting, and questioning

• ...

What you’ll learn

• Understand the six Holland personality types and how they align to role families

• Use Holland Codes to structure job architecture, competency clusters, and learning pathways

• Apply Holland insights to strengthen internal mobility...

What you’ll learn

• Apply the five-step workforce planning framework: Demand, Supply, Gap, Plan, Monitor

• Conduct demand forecasting aligned to strategic goals and emerging trends

• Perform supply analysis using internal workforce and external labor...

What you’ll learn

• Explain how assessments support workforce planning, talent development, and internal mobility

• Distinguish between informal and formal assessments—and when each is appropriate

• Understand core psychometric concepts: reliability,...

What you’ll learn

• Understand core ethical principles guiding workplace career coaching

• Differentiate between ethics, legal requirements, and organizational compliance

• Apply six core areas of ethical practice in workforce coaching contexts

• Maintain...

What you’ll learn

• Design and deliver effective group-based career planning sessions

• Distinguish when to use group facilitation versus one-on-one coaching

• Apply leadership, time management, and people management skills in group settings

• Manage group...

Foundations of AI in Career Coaching & Talent Development

What you’ll learn

• Understand how AI is transforming career coaching and workforce development

• Identify practical applications of AI in career services (chatbots, resume optimization, labor...